The Language of Impact: The Art of Feedback Training

🎯 About the Training

Feedback is the muscle of growth in modern organizations. Yet in many institutions, feedback is either neglected or treated as a one-way transmission—when in fact, it is a two-way skill.

This training is designed to build sensitivity, openness, and awareness on both the giving and receiving sides of feedback.

Grounded in the understanding that communication is shaped not just by words, but by emotional intelligence, ethical values, and personality profiles, this program enables participants to approach feedback not as a tool for correction, but as a coaching mindset for development.

🎯 Training Objectives

• Understand the psychological impact of feedback
• Recognize communication styles based on personality profiles and select the right approach
• Develop hands-on skills for both giving and receiving feedback
• Deliver feedback without tension and foster growth instead of conflict
• Enhance communication with active listening, empathy, and emotional regulation
• Build a trust-based feedback culture within the organization

📌 Target Audience

• Managers, team leaders, and HR professionals
• Individuals involved in performance evaluation processes
• Corporate coaches and internal trainers
• Employees at all levels aiming to build a strong communication culture

🧠 Training Content

• Personality Profiles and Their Link to Situational Leadership
• Active Listening and Empathy (Advanced Emotional Intelligence Approach)
• Types of Feedback
• The Golden Rules of Giving Feedback
• Becoming Receptive to Feedback: Moving Beyond Ego
• Communication Strategies for Difficult Feedback
• Feedback Approaches by Personality Type
• Body Language, Tone of Voice, and Psychological Reflections in Feedback
• The Connection Between Feedback and Growth-Oriented Leadership
• Interactive Practice: Giving and Receiving Feedback through Live Simulations

🧾 Participant Gains

• Deliver constructive feedback, even in challenging situations
• Replace resistance to feedback with openness and growth mindset
• Communicate effectively and inclusively with different personality types
• Transform feedback into a development opportunity using listening and empathy
• Foster transparency and trust in workplace relationships
• Acquire lasting skills through simulation-based practice

⏱ Duration & Format

• Duration: 1 Full Day
• Format: In-person or hybrid upon request
• Methodology: Case studies, role plays, feedback partner exercises, and analysis tools